Management research to provide operational advice on improving quality, reducing costs and eliminating disparities.
The majority of patients receive most of their health care in physician practice settings, in preventive care, or follow-up to inpatient stays or ambulatory procedures. Sources of variation in outpatient care settings-logistic complexity of care, increasingly complex job functions of primary care providers, increased number of patient "hand-offs," and a lack of necessary physician support systems-are often sources of increased risk to patient safety. Despite known risks, there has been a dearth of patient safety tools specifically designed for use in physician practice settings.
HRET and partners at the Institute for Safe Medication Practices (ISMP) and the Medical Group Management Association (MGMA) Center for Research have developed several resources to help outpatient settings take steps to improving patient safety.
Pathways for Patient Safety
HRET, ISMP, and MGMA, with support from The Commonwealth Fund, have developed Pathways for Patient Safety™ a three-part toolkit to help outpatient care settings improve safety in three areas:
The toolkit was developed with input from a panel of experts in physician practice management and patient safety. The modules provide practical tools, templates, and actionable information that require few resources to put into practice.