Guide to Patient and Family Engagement in Health Care Quality and Safety in the Hospital Setting: Development, Implementation and Evaluation

The role of patients and their families is an often-overlooked avenue of improving safety and quality. By better connecting with the patient experience, hospitals can proactively anticipate actions necessary to improving the safety and quality of care provided to patients. Together with the American Institutes for Research, HRET is developing and pilot testing an operational guide that will promote patient and family engagement in hospital settings.

For more information on this project, contact Debbie Pierce, at 312-422-2635 or dpierce@aha.org.