Thursday, November 08, 2007 Print the Agenda (PDF)
TIME	DETAILS	SPEAKER
07:40 AM	Bus departure from Beau Rivage hotel to Singing River Hospital
08:00 – 09:00 AM	Registration and Continental Breakfast
09:05 – 10:10 AM	The Singing River Hospital System Story This session will set the context for the Lab program by reviewing Singing River Hospital System's (SRHS) performance improvement success, elements of measurement and goal setting that have led to SRHS’s transformation into a high-performance organization, and the strategies used to successfully integrate them into the fabric of providing care at SRHS.	Chris Anderson President and Chief Executive Officer
10:10 – 10:25 AM	Break
10:25 – 11:30 AM	General Tour — Gather in Main Lobby
11:30 – 12:30 PM	Lunch
12:30 – 02:10 PM	BREAKOUT SESSIONS
	Journey to Excellence through Shared Governance in Nursing Topic: Workforce Development Shared Governance is a model that affords professional nurses the opportunity to contribute to decisions on nursing practice. Learn how SRHS’ Department of Nursing encourages creativity and innovation toward the goal of improving patient outcomes through professional accountability and team participation.	Marsha White Associate Administrator, Chief Nursing Officer Iva Nell Vaughan, MSN Family Nurse Practitioner
	Developing a Comprehensive Wound Care Program: Success with Healing Topic: Clinical Program Development Learn how SRHS built a comprehensive wound care center. Discuss team building, physician involvement and support services needed. Learn internal marketing strategies to engage both referring physicians and hospital administration, and find out about SRHS’ eight point evaluation process for wound care patients in this hands-on session.	David L. Spencer, MD, FACS Medical Director, Wound Care and Hyperbaric Medicine Centers Angela Wenstrom Clinical Coordinator, Wound Care Center
02:15 – 02:30 PM	Break
02:30 – 04:10 PM	BREAKOUT SESSIONS
	DVT Prevention: Clinical Quality Solutions through Collaboration Topic: Clinical Program Development Learn how SRHS overcame barriers to engage a team and applied data to develop new clinical processes for preventing deep vein thrombosis.	Diana McClintock, MSN Adult Nurse Practitioner Randy Roth Medical Director of Inpatient Physician Services
	Strategic Planning as a Team Sport: Building the Vision with the Board, Medical Staff and Administration Topic: Strategic Planning Process Learn how to bring the board and medical staff leadership together for effective strategic planning. Hear the story of SRHS’ strategic planning process and the specific benefits of using a retreat to build innovative and engaged relationships that support effective strategic planning. Participate in a small group simulated retreat session.	Kevin Holland Administrator Lynn Truelove, MHA Administrator
04:15 – 04:20 PM	Board bus for return to Beau Rivage
04:40 PM	Bus departure from Beau Rivage hotel to Mary C. O’Keefe Cultural Center
05:00 – 07:00 PM	Evening social at the Mary O’Keefe Center
07:10 PM	Bus departure for return to Beau Rivage

Friday, November 09, 2007 Print the Agenda (PDF)
TIME	DETAILS	SPEAKER
07:40 AM	Bus departure from Beau Rivage hotel to Ocean Springs Hospital
08:00 – 08:30 AM	Breakfast
08:30 – 09:30 AM	Creating a Culture of Communication and Trust SRHS’s strength as a healthcare organization rests on how the leadership team nurtures a culture of communication and trust. Hear how staff engagement at all levels, transparent decision-making, respect for ideas, and development of a shared mental model across the organization guide its performance improvement efforts.	Chris Anderson Chief Executive Officer Richard Lucas Director of Communications
09:30 – 10:15 AM	General Tour
10:15 – 10:30 AM	Break
10:30 – 12:10 PM	BREAKOUT SESSIONS
	Developing Leaders from Within Topic: Workforce Development Learn about SRHS’s voluntary Leadership and Management Development Program. Hear about the motivation for and origins of the program as well as how it is linked to SRHS’ strategic agenda. Meet current SRHS managers who have completed the program and learn how it prepared them to meet the challenges of their current managerial roles and to participate as a team to support culture change. Test your knowledge of key leadership and management topics that are included in the program's curriculum.	Paul Carter Director, Human Resources Lena Crain Employee Relations, Human Resources
	The Data Highway: Overcome Common “Bumps in the Road” to Quality Reporting Topic: Measuring and Reporting The ability to effectively communicate quality successes and challenges can help motivate an entire organization to achieve the culture change required to sustain improvements. This session will present tips on reporting quality data smoothly and efficiently to a variety of important audiences, including the hospital board, medical staff, administration and hospital staff. Hear and discuss common barriers and proven strategies for success.	Kathy Dier Director of Clinical Data Management Larry Shoemaker, MD, MBA Chief Medical Officer
12:10 – 12:55 PM	Lunch
12:55 – 02:25 PM	Singing River Hospital System: The Hurricane Katrina Response An organization is tested by extremes. Experience through frontline stories and an audiovisual presentation how SRHS supported its patients, staff and community through this unprecedented natural disaster. Learn the hard-won leadership lessons that SRHS used in guiding and sustaining effective communication and teamwork—internally and externally—through Katrina and its aftermath. Take away lessons applicable to all health care organizations that are inevitably tested by extreme circumstances.	Singing River Leadership Team
02:25 – 02:45 PM	Closing Comments
02:45 PM	Board bus for return to Beau Rivage